Privacy Policy for leopardrama.com
1. Introduction
Leopardrama (“we,” “our,” “us”) is firmly committed to protecting your privacy and safeguarding your personal data. This Privacy Policy sets out how we collect, use, store, disclose, and protect information when you visit and interact with our website, leopardrama.com. We take your privacy seriously and process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected via leopardrama.com and associated services. Leopardrama is the data controller responsible for the processing of personal data under applicable data protection law. Where we process your information in partnership with other entities, such as payment providers or analytics services, those parties may also act as independent data controllers.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a) Usage Data
Information about your interactions with our site, including your browser type, device identifiers, IP address, access times, pages viewed, referring URLs, session activity, and navigation pathways.
b) Account Data
Information you provide when creating an account, such as your full name, billing and shipping addresses, email address, username, and phone number.
c) Profile Data
Details regarding your user behavior and preferences, including saved products, purchase history, account settings, saved payment methods, browsing history, product reviews, and feedback.
d) Communication Data
Records of your interactions with us, including emails, support tickets, live chats, and contact form submissions. This may include transcripts and logs.
e) Technical Data
Information about the devices and technologies you use to access the website, including browser configurations, operating system, language settings, browser plug-ins, screen resolution, and network provider.
f) Transaction Data
Details relating to your purchases and transactions, including order history, payment method, card issuer (via trusted third parties), delivery tracking, and invoicing details.
g) Preference Data
Marketing preferences, opt-in or opt-out status for promotional emails, advertisement interaction, product interest indicators, and survey responses.
4. Legal Bases for Processing
We process your personal data lawfully under the following legal bases:
– Consent: When legally required, we collect and process your data with your explicit consent (e.g., marketing communications, cookies).
– Contractual Necessity: When processing is required to fulfill our agreement with you, such as managing orders, account access, and customer support.
– Legitimate Interests: To enhance website functionality, analyze usage trends, prevent fraud, and improve our services and offerings, provided that such processing does not override your fundamental rights and interests.
– Legal Obligation: To comply with legal obligations, such as tax and regulatory requirements.
5. Your Rights
Under applicable laws, you have the following rights regarding your personal data:
– Right of Access: You have the right to request access to your personal data we hold.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You can request deletion of your data where legally applicable.
– Right to Restriction: You may request revision or suspension of processing activities in certain circumstances.
– Right to Data Portability: You may request transfer of your data to another service provider in a structured, commonly used format.
– Right to Object: You can object to data processing where conducted on the basis of legitimate interest or for direct marketing purposes.
– Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us at [email protected]. We may request identity verification before actioning any request.
6. Security Measures
We implement robust technical and organizational safeguards to protect your personal data including but not limited to:
– SSL/TLS encryption across leopardrama.com
– Role-based access control and user authentication
– Routine vulnerability assessments and penetration testing
– Encrypted backups and secured storage
– Employee data protection training and access restrictions
– Monitoring for unauthorized activity and anomaly detection
While we take all reasonable steps to protect your data, no system can be fully secure. You acknowledge that transmission over the Internet is inherently risky, and we cannot guarantee absolute security.
7. International Transfers
If we transfer your data outside the European Economic Area (EEA), including to the United States, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or other legally approved mechanisms are in place. Our service providers are required to adhere to strict confidentiality and data protection standards to ensure regulatory compliance and your data’s protection.
8. Data Retention
Your data is retained only for as long as necessary for the purposes for which it was collected. Retention periods are as follows:
– Usage Data: 12 months from interaction
– Account Data: Retained as long as the account remains active or up to 6 years for financial/legal requirements
– Profile Data: Retained during account lifecycle or 24 months of inactivity
– Communication Data: 36 months from last contact
– Technical Data: 12 months
– Transaction Data: Retained for 7 years as per fiscal obligations
– Preference Data: Updated upon request; inactive data removed after 24 months
We review retention schedules regularly to remain compliant with regulatory obligations.
9. Cookie Policy
We use cookies and similar tracking technologies for multiple purposes. Cookies are small files placed on your browser or device when you visit leopardrama.com.
Cookies used include:
– Essential Cookies: Necessary for core functionalities of the site (e.g., user login, cart management, secure access)
– Functional Cookies: Enable enhancements such as remembering preferences and user settings
– Analytics Cookies: Help us understand user behavior, visited pages, bounce rate, and other analytical data (e.g., Google Analytics)
– Performance Cookies: Used to measure service performance and monitor technical issues
10. Cookie Management and Compliance with GDPR & CCPA
Upon first visit to leopardrama.com, you are presented with a customizable cookie consent banner in accordance with GDPR and CCPA requirements. You can manage or withdraw your consent at any time by adjusting your browser settings or accessing your account preferences.
Under CCPA, California residents have the right to:
– Request disclosure of what personal data is collected and shared
– Opt-out of the sale of personal data
– Request deletion of their collected personal data
To exercise your data choices, or to designate an authorized agent to act on your behalf, please email [email protected] with “Privacy Request” in the subject line.
11. Special Protections for Children under 13
Our services are not directed to, nor intended for use by, children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at [email protected] and we will take appropriate steps to delete the information.
12. Policy Updates and User Notifications
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or services. When material changes are made, we will notify users by updating the policy on leopardrama.com and, if appropriate, via direct communication through email or within user accounts.
Continued use of the site after policy adjustments indicates acceptance of those changes.
13. Contact Us
For any privacy-related questions, data access requests, concerns about how your personal data is processed, or to exercise your individual rights, please contact:
Email: [email protected]
Website: https://leopardrama.com
We are committed to full compliance with applicable privacy regulations and are here to support you in maintaining control over your personal data.